🛠️ Support
Need Help? We've Got You Covered!
At Wipe BG, we aim to make background removal as fast, easy, and reliable as possible. If you're facing any issues or have questions, this page will help you find the answers quickly.
📄 Frequently Asked Questions (FAQs)
Q: Is Wipe BG free to use?
A: Yes! Wipe BG offers free background removal for standard use. Advanced or bulk features may require premium access (if applicable in future).
Q: What image formats do you support?
A: We currently support JPG, JPEG, and PNG formats.
Q: What happens to my uploaded images?
A: All files are automatically deleted from our servers within 60 minutes for your privacy and security.
Q: Can I remove the background from multiple images at once?
A: Currently, Wipe BG processes one image at a time. Bulk upload support may be added soon.
Q: My image didn't process correctly. What should I do?
A: Make sure the subject is clearly visible and the image resolution is not too low. If the problem persists, contact our support team.
✉️ Contact Us
Can't find what you're looking for or need direct help? We're here to assist.
Email:support@wipebg.ai
Response Time:Within 24–48 business hours
Support Hours:Monday to Friday – 9 AM to 6 PM (NZST)